diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 1981536014
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This will securely log you in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click on send OTP. If you don't receive the OTP within the given time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If you've changed your number, send your updated KYC (Know Your Customer) details to customer support via email to help transfer your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will allow you to log in and play the newly updated app without any issues. Once the update is installed, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to earnings from gaming, not bonus rewards. This means users can only claim the money they've won while playing, not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know Your Customer (KYC) details are fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is still pending, the funds will be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for further assistance.
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